INFO & FAQS
BECOME A SECRET AGENT WITH AGENT NOVMEBER
Welcome to the agency. We will take you and your group of recruits on an adventure escape game experience you will never forget.
We have a skilled team of agents with the ingenius cover story of being "Professional Actors."
These agents are highly trained and know how to ensure you and your recruits get the most exciting, timed puzzle solving experience London has to offer.
We can provide a variety of missions, both indoor and outdoor to suit your groups needs.
You will need to put your heads together, work as a team and communicate to prevail. Are you the agent we have been waiting for?
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YOU'VE BEEN ASSIGNED!
COVID-19
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We have our online MIND HEIST & VIRTUAL X-CAPER missions
which were designed especially for Lockdown.
They were such a hit we are still running them for agents who still enjoy playing an escape room with friends and family from all over the world - via Zoom.
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REAL WORLD MISSIONS ARE
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Our missions are fully restored and running as before the pandemic. We run two outdoor missions that are played in the open air and one indoor mission (Murder Mr. E) which also can be run outdoors if preferred. We will respond swiftly should any future measures be required to meet any further Covid issues.
If you have any questions, please email us with your enquiry.
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You can also subscribe to our email list, to hear the latest news with Agent November:
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How many people can play the game?Team size is 3 - 8 players for our 'real-world' missions and a suggested team size of 6 players for our Online Virtual X-Caper mission though more players can be added by arrangement (up to 10 can play in a single mission). On request, we can host multiple teams simultaneously on our real-world missions. This means that we can cater for group sizes of 95+ people simultaneuosly. If you have a large group, please don't hesitate to get in touch with your requirements. We can, however only run one Virtual X-Caper mission at a time and can arrange for sequential missions for larger groups.
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How long does each game last?Each real-world mission slot lasts around two hours including initial briefing, completing the mission (around an hour) and the de-brief. Our Virtual X-Caper online mission runs to about 1 hour 30 including brief and debrief.
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What if it rains? I hate the rain.As every good spy knows, sometimes to save London you have to venture out into the drizzle. However we have recruited over 6,000 agents, and we've never had to reschedule a game due to weather. Murder Mr. E missions are conducted entirely indoors and are therefore fine in all weather, and we have backup options for our outdoor missions.
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Is there an age limit to becoming a secret agent?The youngest we can have on a mission would be 5 years old, and detectives aged under 18 must be accompanied by an adult, who must sign a waiver on their behalf. There is no upper age limit. The youngsters tend to be great at finding things, whereas the grown ups are more suited to solving the clues in the mission, so it's great to have a mix of players in the team.
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What should I wear? I understand that I’ll be outside for some of the missions, but I’m very into my stylish threads, and warm comfortable clothes and shoes just don’t look good on me. Can I wear whatever I want?"Go ahead. You’ll be sorry.
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But I want to look cool.First of all, that’s not even a question. Secondly, it’s definitely wise to wear comfortable shoes for when you're dashing between clues. Remember to check the weather forecast and dress appropriately.
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How far do I have to walk in the outdoor missions?In Major X Ploe-Shun, the action takes place in a park approximately the size of a football field, so there isn't too much hiking around. In the Rainbow Syndicate teams walk around 1.5 Km to track down the criminals. Sensible shoes are recomended for both games.
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What should I bring to attempt a mission?Just what's between your ears. That's it! You don't need lockpicks, smartphones or blowtorches to attempt the mission, everything is provided. But can the organiser please have a phone (with the number they entered when booking the mission) so that we can contact you if needs be.
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Do I need to know anything about London in order to join the agency?No, we have had teams from around the world complete the challenge, including agents who had only been in the country for a few hours.
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Why do I have to sign a waiver?All participants in Agent November missions are required to sign a waiver, participants under 18 must have the waiver signed by a parent or guardian. While there is nothing dangerous about Agent November, due to the uncontrollable elements of the city around us, all participants must sign. They will be available at the beginning of the mission, and the text can be viewed here:
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What provisions are there for agents with disabilities?Agent November is committed to being as accessible as possible, and we have several provisions for anyone with a disability who would like to join the agency. Definitely the best idea to make sure your day goes smoothly is to contact us as far in advance of your mission as possible.
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Can I book a full day of action with Agent November?We have a special, full day package of entertainment and training for larger groups, which is perfect for team building activities and big celebrations. The best thing is, we can tailor the day to suit your needs, so please get in touch and let us know what special event you're planning.
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Do you offer Discounts?Yes. We are currently offering the following discounts: ​ Hero Discount: 10% discount for anyone booking who brings their valid NUS card, NHS ID or Military ID on the day. Please quote HERO when booking online. Terms and Conditions apply, cannot be used in conjunction with other offers or discounts. Proof that the person booking meets the relevant conditions is required. Only applies to standard Major X Ploe-Shun, Robyn Yew or Murder Mr. E missions. Food and drink not included or affected by the above discounts. Agent November reserves the right to withdraw or edit discounts offered.
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Can I book Christmas Crisis this summer?...I think you've missed the point.
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What is your refund policy?As Agent November is a live experience, we are not able to offer any refunds or rescheduling of missions. The exception to this rule is in the event of severe weather, in which case missions may be rescheduled at the discretion of the company - though we have never had to do this in over 3 years of operating as we have extensive backup plans to make your day run smoothly.
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Can you give me any more clues on how to defeat Marti Orry?I'm afraid that is highly classified information.
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I have a really important question but can’t remember it right now.No problem. Just email info@agentnovember.co.uk and we’ll try to figure out what it was you wanted to ask.
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What languages are the missions written in? En quelles langues sont les missions offertes?We offer all our missions in English as standard, but can also offer missions in French, if arranged in advance (with the exception of Virtual X-Caper which is currently only offered in English). Please email us on info@agentnovember.co.uk to set up your French-speaking adventure! Nos missions sont en anglais mais nous proposons aussi des missions en français (a l'exception de Virtual X-Caper). Contactez-nous à info@agentnovember.co.uk pour mettre en place votre aventure en français
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How are you making real-world missions safe from Covid-19?Our real-world missions are currently partly suspended, with Robyn Yew currently available with Major X Ploe-Shun coming back soon as the easing of Lockdown is underway. We have created safer working practices for our new reality. Our real world missions are all outdoors-only for now as current science shows out-door gatherings are safer. We will be operating in accordance with social distancing guidelines and taking care to clean our kits with disinfectant between missions. Single use PPE plastic gloves will be provided to players and handgel will be available, We remind all players that to travel on London Transport you must wear a face mask/face covering. If you have any questions please email us at info@agentnovember.co.uk We will be constantly updating our practices to ensure we follow the Government Advice and the science.